In this episode, the team is joined by Raymond Yao, Senior Marketing Lead APAC at Mulberry and Mark Harrison, Ecommerce Manager at Salonwear Direct. Together they discuss some of the key issues that retailers face, such as stock issues and returns, establishing the impact of product margins, revenue versus profit, and incorporating customer lifetime value. Join us as we explore the importance of tracking the right data to unlock the insights that will power true business growth.
Founder and Executive Chairman
International Resource and Project Manager
Digital Marketing Strategist
Having lived and worked in China, Hong Kong, and London, Raymond Yao is an experienced marketing expert with a wealth of experience across content strategy, brand and digital marketing, and campaign roll-out. He is currently working at Mulberry as a Senior Marketing Lead with previous experience at Selfridges overseeing global marketing activities across Greater China, Middle East, and the US.
Currently Ecommerce Manager at Salonwear Direct and Uniforms4Healthcare, Mark has over 7 years’ experience in a variety of different sectors and in both the B2B and B2C markets.